How do you keep track of what's going on in your business?Keeping track of what's going on in the agency can be difficult. Traditionally, you would need to have access to your trust accounting...
Client surveys! What you should be doing.I have worked with many agencies that have a strong focus on their customers. In a true customer centric business, the team rally...
How does you team handle leave cover?How does your property management team cover sick or holiday leave?
What's really keeping your new business team busy?Every time I say the word growth to a principal, their ears prick up. I come across very few principals who aren’t excited about the...
Do you need a new business manager?So you have decided to employ a business developer to grow your business, that’s awesome! Now what do they do? Generating and securing...
Training your growth teamI have discussed in previous blogs the different personalities that suit the role of a business developer. While most business owners...
Building your growth team’s career competenciesEach member of the property management business should have a career plan, and this doesn’t exclude the growth team. One of the biggest...
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