How do you keep track of what's going on in your business?Keeping track of what's going on in the agency can be difficult. Traditionally, you would need to have access to your trust accounting...
Client surveys! What you should be doing.I have worked with many agencies that have a strong focus on their customers. In a true customer centric business, the team rally...
How does you team handle leave cover?How does your property management team cover sick or holiday leave?