April - 2018

Keeping your procedures current

A high performing team demands a rigid policy and procedures manual. The framework of a high performing team draws a connection between...

Leveraging off your competitors to build a stronger message for your clients

Mystery shopping has been around for many years, since the 1940’s in fact. It was originally used to assess the integrity of employees....

Defining your recruitment process to promote performance

I have spoken in previous posts about the career platform. Just to recap. Each member of the business is responsible for building their...

Are you building and evolving in your career?

I remember my first job in property management, it was a leasing role with a boutique agency in Brisbane. I had no idea what the job...

Bridging the gap between property management and sales

One thing that I promote is the integration between the property management business and the property sales business. In a very general...