Growth | Performance | Wealth

When I started in the property management industry many moons ago, recruitment was very reactive and more often than not, you picked from a pool of property managers that may or may not, be experienced enough to pass the 'sink or swim' test, our rigid induction process at the time. As businesses, we have evolved and become much better at this process. We are now sharing our vision for the company during the interview process, and promoting longevity and career progression, to

I have discussed how to influence the culture of your business in previous posts. I have also discussed the importance of having a Mission, Vision and Values (MVV) statement for your business. These are essential frameworks that bind your team together and give them clear direction and purpose, to achieve business success. Your company should also have a set of values and expected behaviours that support your culture. While endorsing a code into your team like a college frate

There is not a real estate business in the country that doesn’t operate a trust account to manage rental funds or hold funds in escrow. I say this only to emphasise that, if everyone is doing it, it can’t be that hard. In most states, there is legislation around some basics of operating a trust account. These include balancing off once a month, keeping cash handling records and ensuring the Broker approves each signoff. These regulations are vanilla at best, and a business sh

No one would ever challenge that property management is a data-driven business, but what I do find interesting is that many companies I visit, have at least three databases, all doing their operational role in the company. Few businesses are leveraging off this tremendous opportunity to grow their business by combining, both the many databases they have and the services they offer to leverage new business. Most businesses I go into have at least three databases, and many have