Growth | Performance | Wealth

I get the opportunity to work with many great business, but even after my many years in the industry, it amazes me that most business owners are happy to budget for up to 15% losses from the business each year. I get that, in business, sometimes one needs to accept the status quo, that things sometimes fall outside the operational capabilities of the business, but what if I told you that the business has complete control over the rate at which it churns customers. What if you

It doesn't matter if you are part of a team of two or twenty two, everyone needs to know how they contribute to the agency and, just as important, what everyone else's role is in the agency. If you are a member of the property management team, you need to know, what your role involves and how you contribute to the team. To do this, each member of the agency should have a position description. The role of the position description is to give a detailed view of what the role is

Does your team have clear direction and purpose? Understanding the direction of your business, and what its core values are, is a large part buying into company culture. How can you align yourself to a business if their purpose isn’t clear. If you don’t already have a clear understanding of what your business's purpose is and what you stand for, use this opportunity to build out a mission statement, as a team, to endorse what you stand for and align the team to a common purpo