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Promoting your goals with your internal procedures
Property management was once simple. You had a small business, a loyal client following, a couple of great staff and everything just...
How are you endorsing your point of difference?
We have explored the point of difference in a previous blog in the context of embedding it into the business recruitment process. Your...
My cliche’ blog of the year! - Working ‘in’ the business ‘or’ on the business
Being up front, I need to say. This entire blog post is very cliche’. However, now and then it is pertinent to stop, realign and step...
How quickly can you onboard new team members?
What’s the first thing that goes through your mind when a property manager leaves your business? If you are a business owner, it might be...
Are you segmenting your lead database?
As your business grows, natural attrition becomes a strategic problem. Compound on top of that the business growth goals, and you now...
Covering absent team members. The easy version!
When talking to business owners about their teams, there is a common theme around staff absence. No one is concerned about their team...
Recruiting to your point of difference
When I started in the property management industry many moons ago, recruitment was very reactive and more often than not, you picked from...
Binding your team with a ‘code’
I have discussed how to influence the culture of your business in previous posts. I have also discussed the importance of having a...
Who is managing your biggest risk?
There is not a real estate business in the country that doesn’t operate a trust account to manage rental funds or hold funds in escrow. I...
Is your data costing you new business?
No one would ever challenge that property management is a data-driven business, but what I do find interesting is that many companies I...
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