Blog | property management | Adam Hooley

Keeping your procedures current

A high performing team demands a rigid policy and procedures manual. The framework of a high performing team draws a connection between...

Leveraging off your competitors to build a stronger message for your clients

Mystery shopping has been around for many years, since the 1940’s in fact. It was originally used to assess the integrity of employees....

Defining your recruitment process to promote performance

I have spoken in previous posts about the career platform. Just to recap. Each member of the business is responsible for building their...

Are you building and evolving in your career?

I remember my first job in property management, it was a leasing role with a boutique agency in Brisbane. I had no idea what the job...

Bridging the gap between property management and sales

One thing that I promote is the integration between the property management business and the property sales business. In a very general...

Is there a divide between your new business team and your property managers?

Property managers are system focussed and are more often than not, salary based employees. They lean more towards being in a stable and...

Your rent roll is its own sales market place

It is becoming more popular these days to have a property management only business. The marketplace has noticed that some sales or broker...

Increasing the performance of your new business team.

So you have decided to employ a business developer to grow your business, that’s awesome! Now what do they do? Generating and securing...

How are you paying your new business team?

For an agency, growth is a critical factor to both, building the rent roll as an asset, and offsetting natural attrition. As the agency...

What 'non growth' duties is occupying your growth team?

Every time I say the word growth to a principal, their ears prick up. I come across very few principals who aren’t excited about the...