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Are you collecting your oppositions data?
At a recent event I attended, the question was asked from the group, “How do I get my sales people to refer investment sales to the...
Do you work as a team?
This may sound like an obvious question to most people, however I’m not talking about whether you all sit in the same office, are...
Where is your policy and procedures guide?
I haven’t walk into a business that hasn’t acknowledged the importance of having a documented policy and procedure guide. A large...
What type of leader are you?
I have read many books on management and you tend to get quite mixed messages from all of them. Many split the role of a leader between...
Fighting Attrition - Is 0% losses possible?
I get the opportunity to work with many great business, but even after my many years in the industry, it amazes me that most business...
Do you have a position description?
It doesn't matter if you are part of a team of two or twenty two, everyone needs to know how they contribute to the agency and, just as...
Does your team have clear direction and purpose?
Does your team have clear direction and purpose? Understanding the direction of your business, and what its core values are, is a large...
How does your team learn from each others experiences and mistakes?
The landscape of the property manager's role is constantly changing. New regulations, compliance, landlord's expectations and market...
Do you have a collaborative culture?
Collaboration has been a recent addition to my vocabulary. I have always done it in varying ways and have encouraged other teams, that I...
Do meetings have a purpose?
Communication, both down into your team and between your team members, at the lowest level, is an important cog in the business. Whilst...
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