Brisbane, QLD.

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July 20, 2018

Business owners often put a great deal of effort into pulling together a business plan and defining the business goals. Many hold team days to endorse the plan and put initiatives in place to execute on it. When talking to team members though, I often get asked, what s...

July 6, 2018

Property management was once simple. You had a small business, a loyal client following, a couple of great staff and everything just worked. Over time businesses started getting bigger, landlords became savvier, and the team was wanting to develop their careers. Now do...

April 27, 2018

A high performing team demands a rigid policy and procedures manual. The framework of a high performing team draws a connection between the position descriptions, key performance indicators and the policy and procedures guide. Without an up to date version, it is diffi...

February 9, 2018

I haven’t walk into a business that hasn’t acknowledged the importance of having a documented policy and procedure guide. A large percentage even have one that they bought from a conference once or stumbled over somewhere. The intent is there, but this is where the whe...

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