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June 29, 2018

We have explored the point of difference in a previous blog in the context of embedding it into the business recruitment process. Your point of difference is integrated into the entire business from recruitment, procedures, team culture and how you portray it to your c...

June 22, 2018

Being up front, I need to say. This entire blog post is very cliche’. However, now and then it is pertinent to stop, realign and step back to visit captain obvious.

Property management is a very reactive business, and the day-to-day tends to take priority over strategic...

June 15, 2018

What’s the first thing that goes through your mind when a property manager leaves your business? If you are a business owner, it might be recruitment! “Where am I going to find another good property manager.” As a team member, it may be more like, “now we need to train...

June 8, 2018

As your business grows, natural attrition becomes a strategic problem. Compound on top of that the business growth goals, and you now have new business targets that require a real strategic plan, with multiple playing points. Managing your lead database in one such pla...

June 1, 2018

When talking to business owners about their teams, there is a common theme around staff absence. No one is concerned about their team members taking leave, calling in sick or attending external training, but most are perplexed with what the most efficient way is to cov...

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